Service Support
Service Support
To provide customers with high quality products and perfect after-sales service to sincerely cooperate with friends from all walks of life
Pre-sales service
Provide professional advice to recommend the appropriate robot model and automation control system configuration according to the customer's industry characteristics, production scale and budget. Arrange product demonstrations for customers to demonstrate the flexibility and accuracy of the robot's operation, as well as the friendly interface and powerful features of the industrial automation control system.
Service in Sale
Send a professional technical team to the customer site for the installation of robots and automatic control systems. According to the special needs of customers, the robot application and automation control system are customized development. Integrate with other customer equipment or software systems to ensure compatibility and efficiency of the entire production system.
After-sales service
Establish a quick response mechanism, when the customer reports a failure of the robot or automated control system, arrange technicians for maintenance in time. Establish a complete spare parts inventory management system to ensure adequate supply of common spare parts. Periodically carry out maintenance inspection of robot application and automation control system.
6 Reasons to Choose Smart Drive Technology
· Strong enterprise strength
· Professional service team
· Customized solutions
· Product quality assurance
· Improve the after-sales service system